Sep 16 2020 07:26 AM
Hi, my team video call is frequently lagging, and very frustrating. I checked the internet speed which is very good with 10 Mb/s download, and 8 Mb.s upload (different software gave different test result).
I have 8GB RAM (6.89 GB usable), and AMD A9-9425 RADECON R5, 5 COMPUTE CORES 2C+ 3g, 3.10 GHz, latest window 10.
By the way, zoom is lagging too, but online movie has no issue.
The hardware, and internet seems fine to me, don't know what else I should looking for.
Please help
Tony
Sep 16 2020 03:11 PM
Dec 11 2020 12:39 PM
Solution@Tony_Fei Can you please try to >>
When you’re finished with these steps, you’ll have to restart Microsoft Teams for the changes to take effect. Before you do so, you can check the next method where we’ll be disabling another CPU-problematic feature.
Feb 07 2021 07:10 AM
@Rahat_IqbIal
I am having this same issue on my brand new Surface Pro 7 but when I try your solution i don't have the same options in Teams general settings. I only have a display and translate options under general settings. Now what? What's the fix for me because i bought this laptop specifically to do web meetings!
Feb 18 2021 08:36 AM
@Paolo1580 awsome! but it resets every once and a while, I am trying to find a way to save/allow without It being done every day.
Dec 11 2020 12:39 PM
Solution@Tony_Fei Can you please try to >>
When you’re finished with these steps, you’ll have to restart Microsoft Teams for the changes to take effect. Before you do so, you can check the next method where we’ll be disabling another CPU-problematic feature.