Feb 08 2020 04:06 PM
Feb 08 2020 04:06 PM
I had setup a new Teams account successfully, added a team member, created a team, and then logged out... This was yesterday noon.
In the evening I tried to login back into my account and everything around me started revolving in circles...
Microsoft done not know if I have an account or i don't have an account.
Tried on Firefox, Chrome, Android App, Linux Desktop App... they are all driving me in crazy circles.
The world going round in pictures...
1. I try to login
2. It says I am not on Teams yet, and asks me to "Sign up"
3. Then I am taken to the Teams home page, where I click on "Sign up for free"
4. It says, I already have an account setup... So I click on "Sign in"
5. And asks me to open the app... and here I have tried both the options, web app, as well as desktop app...
6. And then it says that I am not on team...
If any one is interested I can add images for the second lap as well... (you are welcome on the ride)
This same happens on my Android phone as well (Samsung Note 9)
Now, I am not sure if I have got stuck in Groundhog Day, or have become the center of the universe.
But, any help would be greatly welcome.
P.S. Heck, I just realized that even the "Preview" option for the post on this very page isn't functioning... ¯\_(ツ)_/¯
Feb 08 2020 11:01 PM
I feel your pain, I've been there!
Open up your Control Panel > Credentials Manager > Windows Credentials > Check for all the credentials saved under Microsoft/Teams > Clear them up!
Try logging in again, you should be able to get in.
Lemme know how it goes.
Feb 08 2020 11:48 PM
Feb 10 2020 02:22 PM
@sheiksaad, Thank you for your reply. I haven't tried it on Windows yet but did it on Linux, Mac, and Android, and everywhere it has the same behavior, still not able to login!
Feb 10 2020 02:24 PM - edited Feb 10 2020 02:25 PM
@JBergqvistThank you for your reply.
I did not have a Microsoft account linked to this email, but it asked me to create one before setting up the Teams account.
Shall I detach it still?
No, I am not touching the licenses at all.
Feb 10 2020 02:56 PM
Feb 11 2020 11:31 AM - edited Feb 11 2020 11:35 AM
I want to evaluate Teams, and so I am still on the Free version.
I am able to access other Office services without any issues, so it's Teams only issue.
I tried with my other emails as well, and it just does not want me to get in!
Tried Private Mode as well, still the same.
May be, Microsoft has come up with a No-Camera Facial recognition algorithm...
I have really wasted many hours trying to get a simple service working.
I had stopped using Microsoft services since I switched to Linux, and wanted to give them another chance. But, I think I better carry on with Slack.
Sep 01 2021 11:19 AM
@JBergqvist I think iam facing this issue can you please guide how to detach account of resolve this issue please?