Forum Discussion
Stuck in a login loop... I Have or I Don't Have is the question
1. Do you have a personal registered microsoft account with the same email as your organizational account. This can be a problem and you could try in this case to detach this personal account.
2. Have you been rearranging in your licenses lately?
JBergqvist I think iam facing this issue can you please guide how to detach account of resolve this issue please?
JBergqvistThank you for your reply.
I did not have a Microsoft account linked to this email, but it asked me to create one before setting up the Teams account.
Shall I detach it still?
No, I am not touching the licenses at all.
- Hi!
Strange problem and I hope it gets fixed soon 🙂
So first off.
This is an organisational O365 tenant with valid license for teams we are talking about here right? Since you are saying you were told to register a private account upon team creation, have you registered for teams when not logged in with your organisational credentials?
Is this a problem for just teams, Can you access other o365 services?
You should probably detach the private account. It may be problematic for the authentication flow knowing which account it should use.
Do that. Run in private mode and try to login once again with your org. Credentials.
Best of luckI want to evaluate Teams, and so I am still on the Free version.
I am able to access other Office services without any issues, so it's Teams only issue.
I tried with my other emails as well, and it just does not want me to get in!
Tried Private Mode as well, still the same.
May be, Microsoft has come up with a No-Camera Facial recognition algorithm...
I have really wasted many hours trying to get a simple service working.
I had stopped using Microsoft services since I switched to Linux, and wanted to give them another chance. But, I think I better carry on with Slack.
 
