Forum Discussion
Set up a Microsoft Teams auto attendant
I want to make an Auto atendet in Microsoft Teams, but I can not use a number of my company that belongs to the range of DID, only lets me use a number of microsoft, how can I solve it?
Hello,
Do you currently use telephony in Teams? or is your DID range in another service provider?
Do you currently use telephony in Teams? or is your DID range in another service provider?
AndresGorzelany If I am using telephony in Teams and yes my DID range it is another service provider
- Ok so you need to analyze which option to choose to use Teams Telephony
see this
https://learn.microsoft.com/en-us/microsoftteams/what-is-phone-system-in-office-365
and this https://learn.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teamsAndresGorzelany Hello Andres. I have already transferred my numbers to Teams, but the auto attendet is still not working, I already have my number in the cloud of teams. I put the number to my resource account to use the auto attendet and when I call the number the call is made and the operator's message is heard, but when I dial the extension to the user with whom I want to communicate the call does not take place.
