Forum Discussion
Poly X50 with Teams
Hi, I have brand new Poly X50 (3.2.3-280012) with MS Teams App (1449/1.0.96.2020102101) . The first problem is I can not log in in to app. The app hangs on login process. The second is I have some...
Diegopro we don't have a clear ETA at this point, but public release is more than 2 weeks out. Here is the state of the things:
- Currently we are working with Poly to overcome some of the upgrade issues they are experiencing. This is on a day-by-day slip.
- Once the issues from #1 are resolved, release firmware candidate will be promoted to our Beta users (aka Technology Adoption Program or TAP). It will spend at least 2 weeks here and maybe more if we discover some blocking issues that we need to fix before release.
- If all goes well in Beta, the firmware will be made available to general public.
This is a big release, so it takes some time. I apologize for the wait.
Pavel Yurevich Thank you, we have had the update of the device this Monday. We are testing the features, I wanted to ask if it's possible now to use click share with the Polycom device using the share option on the Teams meeting. I don't know if that was tested. Will be great to know, thanks for any reply.
- Could you explain what you mean? There is no option for HDMI sharing in this release. Content sharing from Poly devices will come in the following release.
- This Question is in reference to the Microsoft Teams GUI, not the default Polycom GUI.
Are Polycom X50 able to share content from any device during the video call? such as Laptops via HDMI, Wirelessly using mirroring or the Polycom App
Thanks a bunch in advance, - Hello
We in our environment have updated all of our Poly to the latest version 4 days ago and we still find that there are intermittent issues while calling a room which is not invited in the original invite. It’s noticed that we have to call the room from a mobile twice or thrice to be able to join a call.
Regards
Praveen- Praveen, can you message me directly on this? Ideally, please share a video of what is happening, version of the Teams clients on both mobile and room system, and export logs from Teams Admin center.
