Forum Discussion
Only people with access to this org can join its meetings
Tomas_SI had to ask Premier support and their answer was:
"As you want to communicate with the different organisations who is not a part of your domain that's why we would be require to enable this setting "Anonymous users can join a meeting". And yes this is secure. And if there is the limitation on guest users tenant then those guest wont be able to join so... Because they have restricted there tenant for the same.And yes for External access there are 3 options which can be set according to the needs of the organization :
- Off Completely
- On except for blocked Domains: In this you can mentioned the domains which you need to block.
- On only for allowed domains: And in this you can mentioned those domains for which you want to communicate "
Tomas_S I have been troubleshooting this for two days. We just started experiencing this error since about January 11th 2021. Then again, we just activated "guest users" for MSTeams in Dec. 2020.
What I noticed in Azure AD, under the user profile, are that accounts with "Identity Issuer" set to domain.onmicrosoft.com all work great, but the accounts set to "mail" do not. If I delete the user completely and add them back in from that screen as a guest user, they are able to login and get to meetings and other MSTeams features. It is like the user's original account creation got "stuck" somewhere and never made it to the "External Azure AD". The users of these accounts had attended a meeting or two prior to this happening, so I am not sure what changed for us.
Again, the only fix was to delete the account, then add it back in from Azure AD, under guests.
I know this is an old thread, but have this same issue that popped up out of nowhere. All guest access in that article has always been enabled.
The only thing I don't have checked is in the MS Teams Admin panel, Meetings, Meeting Settings, the first option, "Anonymous users can join a meeting" is disabled. Rest looks OK. But, that setting seems to mean anybody with the link can join the meeting.
A guest should be able to join per the article related to joining a meeting without an account:
But....no idea what is going on. MS has thrown so many changes into the Teams environment the past six months, and I recall guest stuff many times being in the articles/updates...but not sure what exactly is going on.
The person does not have a guest account in our ADS, we run a hybrid environment, but in the cloud there is no guest email/user with the name that is having the issue. Shouldn't even be a thing, any joker that has the link I guess should be able to join, then the person who is the owner should have a notice to allow them in once they connect.
Just wondering if that option I mentioned earlier matters? I enabled it for now and told the person to test with the user and let me know tomorrow.
Thx
I have had exactly the same issue again today! It was all sorted and had been working fine until now. /as with you. anonymous was off. I have had it switched on and asked the user trying to access to try again tomorrow. Please let me know what happens.
User just finished a test and it worked. So, assume that anonymous setting had something to do with it. Either that, or MS had some intermittent issue causing it??
Only way to know for sure would be to turn it off again...but rather would not.
Good luck and report back please your findings as well.
Thx
- We're experiencing that same issue. I have no idea why. I delete the Guest user and add back fresh, no luck. It's a gmail account of which we have many others that work fine. This one in particular keeps showing up with an identity issuer of 'mail' and it's driving us crazy. It breaks the sharing functionality.
