01-20-2020 12:53 AM
01-20-2020 12:53 AM
We recently discovered an issue with the Teams outlook add-in, where there is no Join button for Teams meetings on the Outlook calendar reminder.
We are currently in islands mode, and there is a Join button for Skype meetings in the Outlook calendar reminder. Any ideas?
01-20-2020 01:21 AM
01-20-2020 01:31 AM
01-20-2020 01:39 AM
The Teams Add-in is active and working, I can create a new Teams meeting in the calendar etc which all works fine, however when the calendar reminder pops up, there is no option to "Join Online".
This button is present in another tenant, but I cant find out why - very strange.
01-20-2020 01:52 AM - edited 01-20-2020 01:54 AM
@Erwin Bierens Yes, the join link is present in the email, and works fine, even the "Join Teams Meeting" button is present when you double click and open the calendar event and works. For some reason, that is not translating to that button being available on the calendar reminder.
01-20-2020 09:20 AM
01-20-2020 09:30 AM
01-23-2020 05:16 AM
01-23-2020 05:19 AM
@Chris Webb I had 2 test users, one on islands mode and the other Teams only. I created meetings for each of the users and they both had the join online button on the calendar reminder. Just seems very strange that this is not happening for our org.
01-23-2020 11:07 AM - edited 01-23-2020 11:10 AM
Make sure your org is setup for Modern Authentication. That could be the cause here. I don't remember if I setup my Test tenant to use it. Going to check.
Modern Auth docs. for Exchange where this might be the issue
Skype for Business Modern Auth:
Anyway, just a hunch, going to see why mine doesn't have join in islands assuming it's possible...
01-23-2020 11:12 AM
01-23-2020 11:15 AM
01-23-2020 11:33 AM
01-23-2020 11:48 AM
01-23-2020 12:22 PM
01-24-2020 12:48 AM - edited 02-05-2020 02:35 AM
Yes our org uses modern auth, and the teams meeting add-in shows up fine, we can schedule Teams meetings through the Outlook calendar absolutely fine. Its just purely the join button on the Outlook calendar reminder that ins't working. I have attached an image.
02-05-2020 02:37 AM
Turns out that the version of Office we were using was causing the issue:
Release Notes for 1902:
Join Teams meetings from the Outlook Reminders dialog: When Outlook reminds users of an upcoming meeting, it will show a Join Online button if the upcoming meeting is a Teams online meeting. This is similar to the experience of joining a Skype for Business meeting from the Outlook Reminders dialog.