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amoller's avatar
amoller
Brass Contributor
Jan 20, 2020

No Join Button - Teams Outlook Add-in

Hi All,   We recently discovered an issue with the Teams outlook add-in, where there is no Join button for Teams meetings on the Outlook calendar reminder.    We are currently in islands mode, an...
meetings
microsoft teams
amoller's avatar
amoller
Brass Contributor
Jan 23, 2020

Hi ChrisWebbTech, I have just tested this with our testing tenant with an islands user and this works fine? Seemingly this does not seem to be what is causing this issue.

ChrisWebbTech's avatar
ChrisWebbTech
MVP
Jan 23, 2020
How did you test it? I can reproduce every time. Make sure you have outlook shut down. Log into teams with island user then open outlook (make sure Outlook was 100% closed) then open outlook. If you had outlook open then just log into the island user to test it will still work.
  • amoller's avatar
    amoller
    Brass Contributor
    Jan 23, 2020

    ChrisWebbTech I had 2 test users, one on islands mode and the other Teams only. I created meetings for each of the users and they both had the join online button on the calendar reminder. Just seems very strange that this is not happening for our org.

    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Jan 23, 2020
      Well, apparently I'm an idiot, my test user was set to Skype Only for some reason even those it's my islands designated user..... explains my odd test result. Anyway, report back about Modern auth. if you could, and if you see the add in but just not the Join button on the reminder or if it's no add-in at all. thanks!
      • amoller's avatar
        amoller
        Brass Contributor
        Feb 05, 2020

        ChrisWebbTech 

         

        Turns out that the version of Office we were using was causing the issue:

         

        Release Notes for 1902:

        Join Teams meetings from the Outlook Reminders dialog: When Outlook reminds users of an upcoming meeting, it will show a Join Online button if the upcoming meeting is a Teams online meeting. This is similar to the experience of joining a Skype for Business meeting from the Outlook Reminders dialog.

         

        https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2019#version-1808-february-12

    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Jan 23, 2020
      To confirm, mind is working on my Islands user now. Not sure what I had done to reproduce it previously. Maybe I signed into my Skype only user on accident or something. Anyway, the things I know at this point to check are the Modern Auth as pointed out above and then Office client versions.

      Are you not getting the join button on the "reminder window?" or if you select the meeting in the calendar, does it show the Join button in the Teams Meeting heading?
    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Jan 23, 2020
      one Question, Does your Teams Meeting add-in show up at all? Or is it just no join button? What Office / Outlook version are you on / release ring? I know it's a newer build option.

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