Forum Discussion
amoller
Jan 20, 2020Brass Contributor
No Join Button - Teams Outlook Add-in
Hi All, We recently discovered an issue with the Teams outlook add-in, where there is no Join button for Teams meetings on the Outlook calendar reminder. We are currently in islands mode, an...
Jan 20, 2020
Yeah, just confirmed with my islands test user. You do not get the buttons available in Outlook unless you are signed into a Teams Only account in your Teams client when starting Outlook.
- amollerJan 23, 2020Brass Contributor
Hi ChrisWebbTech, I have just tested this with our testing tenant with an islands user and this works fine? Seemingly this does not seem to be what is causing this issue.
- Jan 23, 2020How did you test it? I can reproduce every time. Make sure you have outlook shut down. Log into teams with island user then open outlook (make sure Outlook was 100% closed) then open outlook. If you had outlook open then just log into the island user to test it will still work.
- amollerJan 23, 2020Brass Contributor
ChrisWebbTech I had 2 test users, one on islands mode and the other Teams only. I created meetings for each of the users and they both had the join online button on the calendar reminder. Just seems very strange that this is not happening for our org.