New Teams Freezes when attempting to join Meetings / Calls

[MichaelSpeights]

As the title indictates - this is my problem. It's occurring for one end user. 

I've completed the following solutions to solve this problem none have worked:

1. Close Teams completely: On Windows: Right-click on the Teams icon in the system tray (bottom right corner) and select Quit. I also ended all background task in task manager.
2. Ensure you have the latest version of Microsoft Teams installed. Outdated software can cause stability issues. On Windows: Go to Settings > About > Check for updates.
3. Cleared Teams Cache - %appdata%\Microsoft\Teams deleted all files and folders in cache folder.
4. Reinstalled Teams - I reinstalled x64 bit AND x32. x32 worked for a few days then the issue reappared.
5. Windows OS being the most up to date.

Are there any other suggestions to solve this problem? The laptop has more than enough available resources to run Teams. 

[#2]

I have the same problem with my client. Freeze and i tried clearing cache, uninstall, repair and it still does not work.

[#3]

Hey Thomas,

I reposted my question here - I don't think we'll get much responses here.

https://answers.microsoft.com/en-us/msteams/forum/all/new-teams-freezes-when-attempting-to-join-meet...