Aug 29 2020 03:08 AM
Hello there, I just installed Microsoft Teams and quickly ran into a problem.
Looks like my desktop MT account is not synchronized with my mobile MT account (profile photo, chats, etc. etc...), despite Microsoft ID I entered is the same for both accounts.
Might this be due to a "Office 365 Personal" limit? I confirm indeed I was forced to download the free version of MT for desktop.
Many thanks for your help
Aug 29 2020 03:19 AM
Aug 29 2020 04:41 AM
Solution
thanks for your prompt feedback.
Exactly as you said, using mobile version I can shift from my personal account to the one i created for the Desktop version.
I'm just a little suprised I can not do the same from the Desktop version, shifting from MT Professional account (I created for Desktop version) to Personal account, being the Microsoft ID the same.
I'm afraid there is no solution to this issue.
Lorenzo
Aug 29 2020 07:16 AM
Aug 29 2020 08:44 AM
Aug 29 2020 04:41 AM
Solution
thanks for your prompt feedback.
Exactly as you said, using mobile version I can shift from my personal account to the one i created for the Desktop version.
I'm just a little suprised I can not do the same from the Desktop version, shifting from MT Professional account (I created for Desktop version) to Personal account, being the Microsoft ID the same.
I'm afraid there is no solution to this issue.
Lorenzo