Forum Discussion

Copper Contributor

Aug 29, 2020

Solved

MICROSOFT TEAMS - SYNC ACCOUNTS PROBLEM

Hello there, I just installed Microsoft Teams and quickly ran into a problem. Looks like my desktop MT account is not synchronized with my mobile MT account (profile photo, chats, etc. etc...), desp...

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LorenzoVW
Aug 29, 2020
Hi HenryPhillipsNimbitech,

thanks for your prompt feedback.

Exactly as you said, using mobile version I can shift from my personal account to the one i created for the Desktop version.
I'm just a little suprised I can not do the same from the Desktop version, shifting from MT Professional account (I created for Desktop version) to Personal account, being the Microsoft ID the same.

I'm afraid there is no solution to this issue.

Lorenzo

LorenzoVW

Copper Contributor

Aug 29, 2020

Hi HenryPhillipsNimbitech,

thanks for your prompt feedback.

Exactly as you said, using mobile version I can shift from my personal account to the one i created for the Desktop version.

I'm just a little suprised I can not do the same from the Desktop version, shifting from MT Professional account (I created for Desktop version) to Personal account, being the Microsoft ID the same.

I'm afraid there is no solution to this issue.

Lorenzo

HenryPhillipsNimbitech

Bronze Contributor

Aug 29, 2020

You can switch between different Teams orgs in the desktop/web just for clarity.

But just not the personal iteration intended for access from mobile devices for family and friends.

You could of course request for this or up vote an existing entry at: MicrosoftTeams.UserVoice.com

Thanks

Henry

LorenzoVW
Copper Contributor
Aug 29, 2020
Great, thanks for the tips.
I’ll proceed straight away in that direction