Microsoft Teams "Connecting" issue

%3CLINGO-SUB%20id%3D%22lingo-sub-2505300%22%20slang%3D%22en-US%22%3EMicrosoft%20Teams%20%22Connecting%22%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2505300%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22teams%20gltch.png%22%20style%3D%22width%3A%20545px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F292813iE8042D66ED46E41E%2Fimage-dimensions%2F545x250%3Fv%3Dv2%22%20width%3D%22545%22%20height%3D%22250%22%20role%3D%22button%22%20title%3D%22teams%20gltch.png%22%20alt%3D%22teams%20gltch.png%22%20%2F%3E%3C%2FSPAN%3E%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20anyone%20else%20getting%20a%20bug%20like%20this%3F%20This%20happens%20everytime%20on%20pc.%20Everyone's%20profile%20will%20be%20shown%20as%20connecting%20and%20I%20can%20only%20hear%20the%20audio%20but%20not%20the%20person's%20video.%20Can%20this%20be%20fixed%20somehow%3F%20If%20so%20please%20tell%20me.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2505300%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECalling%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ECommunity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EConversations%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Emeetings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2509643%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20%22Connecting%22%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2509643%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3E%3CBR%20%2F%3EI%20think%20that%20this%20is%20related%20some%20issue%20in%20your%20computer%20and%20not%20a%20bug%20in%20Teams.%20First%20try%20to%20clear%20cache%20in%20Teams%20and%2For%20reinstall%20Teams.%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsteams%2Fforum%2Fall%2Fclear-cache%2F0810ce4f-af14-4269-b01f-adc89a0af4c4%3Fauth%3D1%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsteams%2Fforum%2Fall%2Fclear-cache%2F0810ce4f-af14-4269-b01f-adc89a0af4c4%3Fauth%3D1%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3ETest%20network%20connections%20from%20Teams%20Network%20Testing%20Companion%20to%20see%20if%20there%20are%20any%20connectivity%20issues.%3CBR%20%2F%3E%3CA%20href%3D%22http%3A%2F%2Fbit.ly%2Fteamsntc%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttp%3A%2F%2Fbit.ly%2Fteamsntc%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EOr%20test%20with%20Office%20365%20connectivity%20tester.%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fconnectivity.office.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fconnectivity.office.com%2F%3C%2FA%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E
Visitor

teams gltch.png   

 

Is anyone else getting a bug like this? This happens everytime on pc. Everyone's profile will be shown as connecting and I can only hear the audio but not the person's video. Can this be fixed somehow? If so please tell me.

1 Reply

Hi,

I think that this is related some issue in your computer and not a bug in Teams. First try to clear cache in Teams and/or reinstall Teams.
https://answers.microsoft.com/en-us/msteams/forum/all/clear-cache/0810ce4f-af14-4269-b01f-adc89a0af4...

Test with Office 365 connectivity tester to see if there are any connectivity issues.
https://connectivity.office.com/

 

Or Test network connections from Teams Network Testing Companion..
http://bit.ly/teamsntc