Microsoft Teams "Connecting" issue

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teams gltch.png   

 

Is anyone else getting a bug like this? This happens everytime on pc. Everyone's profile will be shown as connecting and I can only hear the audio but not the person's video. Can this be fixed somehow? If so please tell me.

1 Reply

Hi,

I think that this is related some issue in your computer and not a bug in Teams. First try to clear cache in Teams and/or reinstall Teams.
https://answers.microsoft.com/en-us/msteams/forum/all/clear-cache/0810ce4f-af14-4269-b01f-adc89a0af4...

Test with Office 365 connectivity tester to see if there are any connectivity issues.
https://connectivity.office.com/

 

Or Test network connections from Teams Network Testing Companion..
http://bit.ly/teamsntc