Apr 19 2023 09:09 AM
Hello,
We recently implemented Teams Operator Connect as our internal phone system. One of the issues we are facing is being able to conference in a ring group, we want to be able to dial one number whilst being on a call and bring in one person from the team we are calling to.
Example: I get a call from an end user, I need to add someone from 'Finance' to this call. I dial ***.***.*** number and it rings everyone in finance, the first finance user to pick up the call gets added to the initial call.
If anyone has a remedy to issue that would be apprenticed
If you'd like more details that can be provided as well
Thank you
May 09 2023 09:22 AM