Forum Discussion

Copper Contributor

Aug 23, 2019

Microsoft Teams not showing notifications for incoming calls on Mac OS

Hello all, I have received several reports of the Teams client (1.2.00.21868) on MacOS (10.14.6) not generating any type of notification for incoming calls (teams or voip calls). Example. ...

MVP

Aug 27, 2019

I am glad some of the options worked! 🙂

randakar

Copper Contributor

Apr 09, 2020

Vesa Nopanen

I used all troubleshooting suggested above, elevated security too and no change.

Any idea what else could be the reason?

Important to mention that after reinstall it worked for maybe x1 day but then without doing any changes, the issue came back again.

Using the recent Teams version 1.3.00.4460

OSX Catalina 10.15.4

Thanks for your time!

Ran

Vesa Nopanen
MVP
Apr 09, 2020
randakar

I am wondering what is hindering the notifications from showing up. If it is something that is fully Mac related I don't think I have more guesses. Windows has Focus assist that can be enabled and it prevents Windows notifications from showing up.

I suggest you open up a ticket with Microsoft to have better changes to find out what would be the cause. I am sorry I couldn't help.