Mar 19 2020 04:32 AM
Mar 19 2020 04:32 AM
When I participate in a voice/video meeting in Teams my microphone in my headset isn't working, i tried using the test call but it doesn't pick up the microphone, I tried testing the microphone in skype and there I had the same problem while in discord the microphone works.
when I look in my settings the programs have acces to the microphone and the computer picks up the microphone
Mar 19 2020 05:27 AM
Make sure that you have the correct device selected in Teams. When you are in the meeting open Device Settings.
Make sure you have the correct Audio device selected and also check that it is the same Microphone selected. When you speak you should see the audio meter moving.
Apr 21 2020 11:21 AM
May 18 2020 01:27 AM
I have the same problem! The microphone of my surface works in Windows itself, Teamspeak, Discord, conferences via browser, only in Teams and Skype it just doesn't work. It's the only mic installed.
May 18 2020 02:21 AM
Jun 10 2020 06:54 AM
@sun1247 My company updated to Teams on Monday, previously using Skype with no issues but now, my Jabra Evolve 65 headset cuts out my microphone on every single call I've been on, right in the middle of the call. Error: "Your microphone isn't working. Switch to a different device or try reconnecting this one."
Our IS department logged on to my laptop, checked all drivers, everything is up to date so it makes NO sense. I'm currently back on my corded old school headphones with a mic with no issues so far. I'm using my headset with a USB dongle, so not sure if that's not compatible with Teams somehow? I'm just perplexed how it works fine for a bit then all of a sudden disables mid-call. Anyone else?
Jun 10 2020 10:43 PM
Jun 11 2020 09:59 AM
@Manal_El-Khoraiby My headset connects initially just fine. I get about 20-30 minutes into a call then a box pops up saying my microphone isn't working, all of a sudden. I have checked every setting on my laptop and everything is set correctly, as far as I can tell. It makes NO sense.
Jul 17 2020 05:01 AM
Aug 05 2020 07:56 PM
@Rozzzy Changing it to Custom worked.
It is the the dumbest fix I have ever seen.
So you need to select he actual device from below but on the top you can't select the actual device. You need to choose "custom".
MS... Fix your stuff!
This took me 2 days.