Sep 02 2019 07:12 PM
Sep 02 2019 07:12 PM
I'm having an issue on teams, where images uploaded from a mobile phone (.jpg's) download on a computer as .png 's . When I open them in Photoshop I get the error that's attached. I've gone manually through file explorer and renamed the extension on the downloaed image back to .jpg and that solves the problem. But this is a major issue for my team, as one of our primary uses for teams was to be sending images from phones into chats to be downloaded and edited... Any tips?
I have tried:
Manually changing the image handing settings in teams to upload full-size images (this does result in a full-size image, but still has a filename change)
Any advice at all would be greatly appreciated! Thank You.
Sep 02 2019 08:46 PMSolution
Jan 05 2021 01:10 AM
Mar 25 2021 02:40 AM
Jun 11 2021 03:27 AM
To download jpg images as jpgs right-click the image and choose 'Open in Browser'. Then right-click the image in the browser and choose 'Save Image As…'
Still have to save all images one-by-one.
Sep 20 2021 12:54 AM
Having to download all images click by click singly is a royal pain in the butt. Having to convert all faulty PNG's back to JPG's is just a cherry on top.
This is embarassing, that such a key feature of a work-space App lacks functions that are important to so many of us working with websites, content creation and digital formats.
And I know that our company pays way too much for this kind of Solution. I recommend to stick with Slack until this problem is solved. It saves more time and time is money.
Nov 05 2021 01:27 PM
Nov 30 2021 12:10 PM
Feb 14 2022 04:17 PM
Feb 15 2022 07:35 AM
Just dropped in here looking for some info, like you @hgainer
I need to send images to my colleagues to upload to our company website and while I send a JPG file they get a PNG, or at least, the image is renamed. This is not a feature, this is a bug!
Feb 15 2022 07:48 AM
Jul 13 2022 07:31 PM
Cannot believe how this problem can still exist years later! So, upon downloading an image from Teams that was uploaded as a JPG, Microsoft CHANGE the filename (not the file) to MicrosoftTeams-image.png.......... Have you heard of ANY other modern app doing such a thing? Imagine downloading an image from Slack and it just randomly changed the image?? And this wasn't the case years ago, it downloaded and displayed in Teams as you would expect, and then, in one update, it broke it all. Then they slightly fixed how it displays in the post issue (still crops it off weirdly at times) but it still downloads as MicrosoftTeams-image.png. HOWWWWWWWWW?!?!?
Download multiple files and you get MicrosoftTeams-image (1).png! How is this ok? It creates confusion, it creates errors when colleagues try to use the image in other apps and it wastes time as we have to explain the stupid Microsoft behaviour to their perplexed faces.
Fix the **bleep** bug already!!!!
Aug 09 2022 11:38 AM - edited Aug 09 2022 11:59 AM
I was able to keep/save the image as a jpg by downloading it; open the download then go to Share choose Snipping Tool and save it from there. Hope this helps @blastoffmax
Oct 12 2022 09:36 AM
Oct 26 2022 06:11 AM
@roja6969 same insane stuff. I upload animated gifs and I thought that somehow on same it convert it as png. But actually just chanching .png to .gif will bring back the animation :D
what a lame bug ahah
Dec 13 2022 05:50 PM
Feb 01 2023 07:38 AM