Forum Discussion
blastoffmax
Sep 03, 2019Copper Contributor
Images uploaded through teams convert to PNG's upon download
Hi all, I'm having an issue on teams, where images uploaded from a mobile phone (.jpg's) download on a computer as .png 's . When I open them in Photoshop I get the error that's attached. I've...
- Sep 03, 2019That's odd. Seems like a bug to me. I would submit a support ticket.
As a work around, since Teams is attached to SharePoint libraries you can use the OneDrive App to upload your photos. You can quickly take photos as well using the app where you can upload them to a channel folder for access into Teams.
meganmcc
Nov 30, 2021Copper Contributor
fwiw, I definitely agree that this is a bug. But I'm finding that if you go to the incredible annoyance of right clicking the image thumbnail and selecting Open in Browser, it opens in the browser in the correct format with the actual name (instead of MicrosoftTeams-Image) and can be saved that way.
This is still... fully unacceptable in terms of what is expected of the app.
This is still... fully unacceptable in terms of what is expected of the app.
hgainer
Feb 15, 2022Copper Contributor
It is still an issue 2.5 years after the original post. How bizarre this isn't addressed for something so simple yet essential to the platform? I guess not many organizations use Teams? maddening.
- C_ClavoFeb 15, 2022Copper Contributor
Just dropped in here looking for some info, like you hgainer
I need to send images to my colleagues to upload to our company website and while I send a JPG file they get a PNG, or at least, the image is renamed. This is not a feature, this is a bug!
- meganmccFeb 15, 2022Copper ContributorIt's up on uservoice. I encouraged all of my tiny marketing agency office to go upvote it, ha. https://feedbackportal.microsoft.com/feedback/idea/75d92bc6-943d-ec11-a81a-6045bd7bfd04 Feels like all we can do, sadly.
Another workaround (again, this doesn't *resolve* the issue, Microsoft, you just have clever people using your products who find ways to get around their flaws): use the Files tab in your convo/channel. If you download directly from there, files come out with their correct names and file extensions.