Forum Discussion
Images uploaded through teams convert to PNG's upon download
- That's odd. Seems like a bug to me. I would submit a support ticket.
As a work around, since Teams is attached to SharePoint libraries you can use the OneDrive App to upload your photos. You can quickly take photos as well using the app where you can upload them to a channel folder for access into Teams.
I created an account to help spread the word on this issue. As a designer, this creates several problems. As others have pointed out, Teams renames any JPG shared to "Microsoft Teams Image.png," and does don't actually "convert" the image to an actual PNG, but rather changes the file extension. It should be obvious that you shouldn't just change the file extension to something else simply by renaming it, even if it "still works." JPG uses lossy compression, PNG uses lossless. They are not the same thing. Then, changing the file name completely disrupts the workflow of every creative team I've worked on who works hard to establish, train, and follow file naming conventions. The file names contain breadcrumbs to where the native art files are stored. That, and we often share multiple versions of artwork which is noted in the filename. Microsft, please fix this issue for the sanity of all creatives using Teams as their chat app.
- Hi every one, it is unbelievable, but Microsoft fixed this issue. They reselased completely new App, the icon has "NEW" inside and this new version upon downloading image from chat displays the same dialog as they use in Edge browser and the image is downloaded with original name unchanged 🙂
The name and version of the app is "Microsoft Teams (work or school) - Version 23285.3804.2469.4861"
It took just MS only 4 years to solve this 😄 but I'm glad now it is working properly.- Thank you! I've just installed the NEW Teams and I can confirm JPGs are downloading correctly, with the correct extension.
- It works better, it doesn't change the extension and name and doesn't compress the image. But it doesn't work if you drag the image to the Desktop, it will change the name to a lot of letters and numbers. At least in the Mac version.
- As web developer I understand this behavior. The image shown directly in the chat is not the original, but it's only thumbnail with smaller resolution, compressed and with different name (just some ID). By drag&drop you download only the thumbnail. You need to open the original image and hit the download button to download the right file. You can find this behavior in many applications.
