Forum Discussion
blastoffmax
Sep 03, 2019Copper Contributor
Images uploaded through teams convert to PNG's upon download
Hi all, I'm having an issue on teams, where images uploaded from a mobile phone (.jpg's) download on a computer as .png 's . When I open them in Photoshop I get the error that's attached. I've...
- Sep 03, 2019That's odd. Seems like a bug to me. I would submit a support ticket.
As a work around, since Teams is attached to SharePoint libraries you can use the OneDrive App to upload your photos. You can quickly take photos as well using the app where you can upload them to a channel folder for access into Teams.
andrewvaca
Oct 26, 2023Copper Contributor
Hi every one, it is unbelievable, but Microsoft fixed this issue. They reselased completely new App, the icon has "NEW" inside and this new version upon downloading image from chat displays the same dialog as they use in Edge browser and the image is downloaded with original name unchanged 🙂
The name and version of the app is "Microsoft Teams (work or school) - Version 23285.3804.2469.4861"
It took just MS only 4 years to solve this 😄 but I'm glad now it is working properly.
The name and version of the app is "Microsoft Teams (work or school) - Version 23285.3804.2469.4861"
It took just MS only 4 years to solve this 😄 but I'm glad now it is working properly.
IndySymphonyVisuals
Oct 26, 2023Copper Contributor
Thank you! I've just installed the NEW Teams and I can confirm JPGs are downloading correctly, with the correct extension.