Forum Discussion

m4nusg's avatar
m4nusg
Copper Contributor
Sep 21, 2020
Solved

GIF are disappeared from Chat

Hello , from today I cannot see anymore the option to add GIF's to the chat, have they been removed?

  • No, but an admin in your organization must have restricted gif's, it is a messaging policy option that can be disabled. It can also be disabled at a Team level.

6 Replies

  • No, but an admin in your organization must have restricted gif's, it is a messaging policy option that can be disabled. It can also be disabled at a Team level.
    • SuzFlory's avatar
      SuzFlory
      Copper Contributor

      ChrisWebbTech 

      I am a MS Office/Teams/etc admin and everyone that I have checked has the gif/giphy icon but I do not. I checked our policy and confirm it is allowed. I unchecked/saved/re-checked/saved that option and still nothing. I've uninstalled Office/Teams completely and reinstalled, but it's still not an option. I've also signed out/signed in more times than I can count.

      Anyone else have suggestions on getting the gif icon in Teams (not the manual way of copy/paste)? I haven't had them for the 5-ish months that I've been at this company. 

      • SuzFlory check the web client at teams.microsoft.com and see if it works there or not. Do you have any options for Gif's in your settings? It has to be a policy thing, make sure that your user account isn't assigned a different policy for some reason than the default policy. 

         

        Check to make sure you are assigned a Teams license on your account, since you are an admin maybe it half provisioned but you missing license, but my gut is leaning to your account being on a different policy than the default everyone else has.