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seanwindrem's avatar
seanwindrem
Brass Contributor
Apr 06, 2020

Custom Background In MS Teams

UPDATED It looks like this is in the process of being rolled out or at least actively tested. If you have the version with the option to select a background image, custom images can be added. Save ...
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CiiZii's avatar
CiiZii
Copper Contributor
May 07, 2020

HIPRM  - mine is Enterprise 1809, OS Build version 10.0.17763.1158 - https://support.microsoft.com/en-us/help/4549949/windows-10-update-kb4549949

 

Run Winver and see the build, then consult https://docs.microsoft.com/en-us/windows/release-information/ - Release history 

 

So it is possible one of the recent KBs enabled teams "background effects".

 

OR maybe this is even more likely - it could be video capability issue:

https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app

which has link to

https://docs.microsoft.com/en-us/microsoftteams/hardware-decoders-and-encoders

CiiZii's avatar
CiiZii
Copper Contributor
May 07, 2020

HIPRM  and Brian_Myers  - I think this previous reply is most likely explanation, and it would apply to Windows and Mac as it is simply hardware related....  And see https://en.wikipedia.org/wiki/Advanced_Vector_Extensions - the "CPUs with AVX2" section

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MontyPyspock
replied to  seanwindrem
‎04-26-2020 02:07 PM

If you suddently don't see the Backgrounds option on a Mac, even if you previously saw the Background Blur option, it's likely because Microsoft Teams developers made an unfortunate decision to exclude any CPU that doesn't support AVX 2.0, which is a lot of slightly older CPUs.
More here:  https://techcommunity.microsoft.com/t5/microsoft-teams/blur-background-on-mac-os/m-p/1268681

 

 

  • CiiZii's avatar
    CiiZii
    Copper Contributor
    May 14, 2020

    HIPRM  - Some of the comments I saw when researching this lead me to believe that AVX 2 wasn't really "enforced" with the earlier Blur Background capability, but when it was replaced/upgraded to the Background Effects option they started enforcing it...   I didn't find any other explanation around this, so you'd have to get Microsoft to respond.

     

    Just FYI, I'm not sure this helps, but CoreInfo really good tool anyway - but it is only indicating AVX, and doesn't seem able to specify AVX 2
    https://docs.microsoft.com/en-us/sysinternals/downloads/coreinfo

  • HIPRM's avatar
    HIPRM
    Copper Contributor
    May 07, 2020
     _ Thanks for the replies everyone, but I'm pretty sure I have AVX2.  First I'm not using an old machine.  Both PCs I have are using 8th generation Intel chips.  One has the i5 and the i7.  Second, background blur is available and as I understand it, you need to have AVX2 to have that option.  I know where the background effects option is supposed to be.  It just isn't there.  Thanks!

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