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thomascarrera168's avatar
thomascarrera168
Copper Contributor
Mar 20, 2020
Solved

Cant change Team picture !!

Microsoft Teams - Error message "We're still setting up your team, you can change your picture when we're done." when attempting to change team picture.

Tried everything I found in all chats HELP very annoying 

 

 

  • thomascarrera168 It's a bug in the Teams client-side HTML/JavaScript UI. Luckily the desktop client of Teams (it's Electron-based) shares the UI logic with the web client, so the workaround is simple.  In your web browser, go to https://teams.microsoft.com/, login as the owner of your Team, get to the Change Picture dialog, press F12 to go to the browser's F12 Developer Tools, then in the web page's HTML view find and remove the "disable" attribute from both the "Upload Picture" link and the "Save" button (and their parents elements). I've just managed to change and save the icon like that:

     

     

31 Replies

  • noseratio's avatar
    noseratio
    Brass Contributor

    thomascarrera168 It's a bug in the Teams client-side HTML/JavaScript UI. Luckily the desktop client of Teams (it's Electron-based) shares the UI logic with the web client, so the workaround is simple.  In your web browser, go to https://teams.microsoft.com/, login as the owner of your Team, get to the Change Picture dialog, press F12 to go to the browser's F12 Developer Tools, then in the web page's HTML view find and remove the "disable" attribute from both the "Upload Picture" link and the "Save" button (and their parents elements). I've just managed to change and save the icon like that:

     

     

    • IT-Fries's avatar
      IT-Fries
      Copper Contributor

      noseratioGreat workaround - worked like a charm. Our profile is a few weeks old and this option was still locked ๐Ÿ˜ž Thanks a lot ๐Ÿ™‚

    • Fatimaz's avatar
      Fatimaz
      Copper Contributor
      Hi! Please can you help me? ๐Ÿ™๐Ÿผ
      • noseratio's avatar
        noseratio
        Brass Contributor

        Fatimaz to make it simpler, look for all of those disabled="disabled" attributes anywhere and simply delete them. I can see a few on your picture.

    • AskMP's avatar
      AskMP
      Brass Contributor
      Pfft... HAHAHahahaa. This works great! Removing the disabled attributes of the two buttons absolutely resolves this. Good job MS.
  • abroad36's avatar
    abroad36
    Copper Contributor

    In my case it's nearly one month now that the Team exists.
    I'm on free version of Teams at the moment, so there is no Admin I could consult.

    thomascarrera168 

  • If you recently setup Microsoft Team, you need to wait.
    It also happens if you are login as Guest and not with Microsoft Account.
    Also check with Microsoft Team admin and see if there is any health issue with Team.
    If problem persist, contact support.
    • abroad36's avatar
      abroad36
      Copper Contributor

      adam deltinger 

      got the same problem for nearly one month now...
      can't change the Team picture + there are no email adresses of channels set ๐Ÿ˜•

  • How old is the team?

    Try logging out/in if the client.
    Try changing the picture on the web client or mobile
      • adam deltinger's avatar
        adam deltinger
        MVP
        Iโ€™m sorry to hear! As said thereโ€™s some ongoing issues and delays in the service as of now. Just wait some more I guess
  • TournamentRef's avatar
    TournamentRef
    Copper Contributor
    It's only a issue with the free version - there's no solution - I've also looked
    • Mormandy85306's avatar
      Mormandy85306
      Copper Contributor
      Exactly. It's a known issue, and sadly nothing can be done about it. When you ask MS they pretend there may be some solution and run you around in circles but it never gets resolved. Sort of like Win10 issues that never go away with the taskbar, number lock, on and on, meaningless answers, no solutions, just lip service.
    • jcgonzalezmartin's avatar
      jcgonzalezmartin
      MVP
      It's not only an issue with Free version, it also happen with the Paid one. The solution is to wait some time (Some minutes) until it's possible to upload the picture.

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