SOLVED

Can't create Teams Meeting in Outlook - Office 365

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New Contributor

We have been having this issue in our organization for a few days. When trying to create Teams meetings in Outlook using the "Teams Meeting" button, it gives us the error: "We couldn't schedule the meeting. Please try again later." Is anyone else having this issue?

We're on Version 1905 (Build 11629.20246 Click-to-Run)error.png

 

28 Replies
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Ok, and this worked a couple of days ago?

Any changes in the environment at all?

Haven’t heard anything about it, but if it just stops working without any changes made, maybe creating a ticket would be a good idea
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Prior to, I believe, Friday of last week, it did work.

No changes have been made to the environment.

I agree, making a ticket was the next course of action if no one has seen it.
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Best Response confirmed by TravisSteele1 (New Contributor)
Solution
Yeah, do that! I haven’t heard anyone else so far! I’d also check the message center in the admin portal and see if there are any disruptions
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@TravisSteele1 Have you received any feedback from MS? I have the same issue and it's hard to find anything on the web except proxy configuration that could cause it...

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@goryl77 

Yes, they did get back to me. For me, the issue was the latest Windows update was causing an issue. Once I paused my updates and uninstalled the latest cumulative update (which was KB4501371 at the time).

 

Other colleagues found that logging out of Teams + Outlook and logging back into them over and over also solved the issue. I hope this helps!

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@TravisSteele1 Hi

Is this issue resolved? i am facing this issue. please help!

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@TravisSteele1 Facing the same problem. Meeting invitation via the Teams - button in Outlook freezes Outlook for a certain time and gets the reply that it couldn't create the meeting in Teams. It worked for one time. Any idea or solution ? Thanks

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We have the ZIMBRA connector (which we fear may be the reason for the error) but it is the same message, with different versions of outlook and different users, but in a cruel way it always reports the same "we couldn't schedule the meeting. Please try again later ".

 

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Hi,

I have a hybrid implementation office 365+gmail, users that have accounts in gmail and have MS teams cant create teams meetings, anyone knows solution for this?

 

thanks

 

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@TravisSteele1 I am also having the same issue and I can't seem to schedule a meeting in Teams either, only Meet Now.  Do I have to switch something on somewhere?  How do I schedule a meeting? It should be so simple.  All the tutorials show a calendar button or meetings button on the left bar under 'calls' - how do I enable this?  

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@TravisSteele1 Have you received any feedback from MS? I have the same issue. Thank you.

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@Marco16669 and @TravisSteele1 I had the wrong licence - I had to upgrade as the one I was on gave me access to teams but none of the functionality. Take a look at the licencing options in the first instance.

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Just wanted to drop by and say I had the same problem and fixed it.

 

Explanation:

I had my Teams-account in my teams client, but I didn't have that account added to my Outlook. I thought this was unnecessary as I assumed Outlook was talking to the teams client.

 

My solution:

Once I added my Teams account to Outlook everything worked fine!

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Hello @SharkyMcStevenson,

 

Can you please explain what do you mean with "Once I added my Teams account to Outlook everything worked fine!". 

 

We use a Outlook 2016 and Teams. Some of our clients are using shared mailboxes. They receive the exact same error. What account to add?

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@SharkyMcStevenson Same question, how do I add the Teams account to Outlook?

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@Nopozr To use the Microsoft Team is necessary create a account with email and password. This account is necessary is set in outlook (email and password). Simple do that. I stayed a week with this error too. 

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This is works for me! Very useful tip. Thanks
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Hi

can please Explain a bit more ?

If that user does NOT HAVE a mail account, how can you add it to outlook ?

 

thanks

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@glenioleonel 

We have the same email address in Teams and Outlook so I am guessing that the Teams account is added to outlook.

Can you explain in more detail if there is anything we gotta do in outlook?