Forum Discussion
TravisSteele1
Jun 20, 2019Copper Contributor
Can't create Teams Meeting in Outlook - Office 365
We have been having this issue in our organization for a few days. When trying to create Teams meetings in Outlook using the "Teams Meeting" button, it gives us the error: "We couldn't schedule the m...
- Jun 20, 2019Yeah, do that! I haven’t heard anyone else so far! I’d also check the message center in the admin portal and see if there are any disruptions
dash_vlog
Aug 31, 2021Copper Contributor
HiSharkyMcStevenson My Environment is having this same issue. Can you please explain how you can add your teams account to outlook?
I would like to try this to see if this can resolve tis issue for us. Thank you
Aug 31, 2021
There seems to be a lot of confusion about the Teams meeting Outlook add-in. To be able to use the add-in you need to have a subscription that includes an Exchange mailbox. If you for example are using Teams free with a personal subscription, not including Teams/Exchange, it will show up in your Outlook client but it will not work.
You don't add a "Teams account" to Outlook to get it to work. You simply use your Outlook account with the above prerequisites and the meeting add-in will not only show up but you can also use it as you're on a business/enterprise subscription which has full Teams functionality (including Exchange mailbox).
The add-in also must be enabled by your admin if you're using it in an org. This page has very detailed information about the Teams meeting add-in for Outlook. Usually people are being helped by going to the sections "Other considerations" and "Troubleshooting".
https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook
You don't add a "Teams account" to Outlook to get it to work. You simply use your Outlook account with the above prerequisites and the meeting add-in will not only show up but you can also use it as you're on a business/enterprise subscription which has full Teams functionality (including Exchange mailbox).
The add-in also must be enabled by your admin if you're using it in an org. This page has very detailed information about the Teams meeting add-in for Outlook. Usually people are being helped by going to the sections "Other considerations" and "Troubleshooting".
https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook