Forum Discussion
TravisSteele1
Jun 20, 2019Copper Contributor
Can't create Teams Meeting in Outlook - Office 365
We have been having this issue in our organization for a few days. When trying to create Teams meetings in Outlook using the "Teams Meeting" button, it gives us the error: "We couldn't schedule the m...
- Jun 20, 2019Yeah, do that! I haven’t heard anyone else so far! I’d also check the message center in the admin portal and see if there are any disruptions
SharkyMcStevenson
May 19, 2020Copper Contributor
Just wanted to drop by and say I had the same problem and fixed it.
Explanation:
I had my Teams-account in my teams client, but I didn't have that account added to my Outlook. I thought this was unnecessary as I assumed Outlook was talking to the teams client.
My solution:
Once I added my Teams account to Outlook everything worked fine!
dash_vlog
Aug 31, 2021Copper Contributor
HiSharkyMcStevenson My Environment is having this same issue. Can you please explain how you can add your teams account to outlook?
I would like to try this to see if this can resolve tis issue for us. Thank you
- Aug 31, 2021There seems to be a lot of confusion about the Teams meeting Outlook add-in. To be able to use the add-in you need to have a subscription that includes an Exchange mailbox. If you for example are using Teams free with a personal subscription, not including Teams/Exchange, it will show up in your Outlook client but it will not work.
You don't add a "Teams account" to Outlook to get it to work. You simply use your Outlook account with the above prerequisites and the meeting add-in will not only show up but you can also use it as you're on a business/enterprise subscription which has full Teams functionality (including Exchange mailbox).
The add-in also must be enabled by your admin if you're using it in an org. This page has very detailed information about the Teams meeting add-in for Outlook. Usually people are being helped by going to the sections "Other considerations" and "Troubleshooting".
https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook