Forum Discussion
Can't create Teams Meeting in Outlook - Office 365
- Yeah, do that! I haven’t heard anyone else so far! I’d also check the message center in the admin portal and see if there are any disruptions
Just wanted to drop by and say I had the same problem and fixed it.
Explanation:
I had my Teams-account in my teams client, but I didn't have that account added to my Outlook. I thought this was unnecessary as I assumed Outlook was talking to the teams client.
My solution:
Once I added my Teams account to Outlook everything worked fine!
HiSharkyMcStevenson My Environment is having this same issue. Can you please explain how you can add your teams account to outlook?
I would like to try this to see if this can resolve tis issue for us. Thank you
- There seems to be a lot of confusion about the Teams meeting Outlook add-in. To be able to use the add-in you need to have a subscription that includes an Exchange mailbox. If you for example are using Teams free with a personal subscription, not including Teams/Exchange, it will show up in your Outlook client but it will not work.
You don't add a "Teams account" to Outlook to get it to work. You simply use your Outlook account with the above prerequisites and the meeting add-in will not only show up but you can also use it as you're on a business/enterprise subscription which has full Teams functionality (including Exchange mailbox).
The add-in also must be enabled by your admin if you're using it in an org. This page has very detailed information about the Teams meeting add-in for Outlook. Usually people are being helped by going to the sections "Other considerations" and "Troubleshooting".
https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook
- This is works for me! Very useful tip. Thanks
We have the same email address in Teams and Outlook so I am guessing that the Teams account is added to outlook.
Can you explain in more detail if there is anything we gotta do in outlook?
I found that outlook could not create teams meetings resulting in this error message without an account configured in exchange. Once I created the exchange account it worked fine but generated a bunch more complexity connecting the exchange email account mailto:xyz@abc.onmicrosoft.com with the locally hosted email mailto:xyz@abc. I think I would have to move my email domain to Microsoft to eliminate this so I'll just use another collaboration app instead - simple
SharkyMcStevenson Same question, how do I add the Teams account to Outlook?
Nopozr To use the Microsoft Team is necessary create a account with email and password. This account is necessary is set in outlook (email and password). Simple do that. I stayed a week with this error too.
Hi
can please Explain a bit more ?
If that user does NOT HAVE a mail account, how can you add it to outlook ?
thanks
Hello SharkyMcStevenson,
Can you please explain what do you mean with "Once I added my Teams account to Outlook everything worked fine!".
We use a Outlook 2016 and Teams. Some of our clients are using shared mailboxes. They receive the exact same error. What account to add?
