Forum Discussion
call delay issues
All. Are there still issues surrounding delays within phone system. In particular we are seeing issues where users are putting calls on hold and when clicking the 'resume' button there is no immedi...
Hi BenRooke ,
I am not a microsoft guy, I do not have information about the plans to fix this but I wrote article about this behavior which tries to explain reasons why. It is problem coming from current design of the onhold function and the luxury of having the ICE protocol handling the media negotiation.
Where exactly in the flow do you have problem with delayed audio?
DaveChomi we are now experiencing a delay of 3 to 5 seconds when the call is transferred from the Auto Attendant to the call Queue. We resolved the initial issue by forcing only one CODEC to be offered to Teams.
- Have you enabled conference mode on the call queue? That should improve a lot.
- Yes, we have...
