SOLVED

Background effect option missing

Copper Contributor
Hi all,
Hope all are safe and healthy!

I noticed that my colleague doesn't have the background effects option in Teams.
Tried to reinstall as well update to the latest version of teams, nothing helps.
He is using windows 7, I am not sure whether the problem is because of OS or failed to meet any hardware requirements.
Please advise.

8 Replies
best response confirmed by Pooja_gopinath (Copper Contributor)
Solution
Did you check if the PC meets the HW requirements and specifically the AVX2 requirement? More info. here: https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app?WT.mc_id=M36...

Thanks, I think this is the right answer to my query.

@reachrj Thanks for helping out, hope microsoft should come up for fix.

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1 best response

Accepted Solutions
best response confirmed by Pooja_gopinath (Copper Contributor)
Solution
Did you check if the PC meets the HW requirements and specifically the AVX2 requirement? More info. here: https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app?WT.mc_id=M36...

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