Forum Discussion
App Setup Policy not being applied for one user
I'm stumped. I won't lie. Hoping someone can tell me the stupid thing that I've missed here. I have an App Setup Policy to enable Viva/SP Home Site in Teams. I've placed it at the top left, above Activity. Anyway, I have a policy called Pilot. I use this to test etc. I have two users in the policy. User 1 can see the Button/App - User 2 can't. both are in the same security groups and there's nothing obviously different.
We have tried: Removing from the policy, back to Global. Waiting. Re-adding.
Re-installed Teams
Check Teams online (not showing)
I've triple checked that the policy has applied and it definitely is. I've completely replicated User 1's config.
Powershell to apply the policy instead of the gui perhaps?
Any ideas welcome,
TIA
- Let's just give at least 48h for the propagation time and then check if everything is 100% or not. If not, really seems the issue is with this specific user so I would advice you to open a case for the Premier Support and from my experience, the case will be escalated internally to check the back-end. Any help needed, please reply me back !
- pedro_salvador_gomes
Microsoft
Spudgun hey ! did you allowed the propagation time to end? it's very common for that to happen and we sometimes forget about the propagation time (it can take almost 48 hours to apply).
- Yep. Been working on this (minor but annoying) problem all week now
- pedro_salvador_gomesAre the 2 users added in Active Directory? If they are the exact same and you are applying the same policy, this seems the stranger issue I ever saw! Can you try to add a 3 user and see the result?
