Forum Discussion
Spudgun
Jul 08, 2021Brass Contributor
App Setup Policy not being applied for one user
I'm stumped. I won't lie. Hoping someone can tell me the stupid thing that I've missed here. I have an App Setup Policy to enable Viva/SP Home Site in Teams. I've placed it at the top left, above Act...
- Jul 14, 2021Let's just give at least 48h for the propagation time and then check if everything is 100% or not. If not, really seems the issue is with this specific user so I would advice you to open a case for the Premier Support and from my experience, the case will be escalated internally to check the back-end. Any help needed, please reply me back !
Spudgun
Jul 14, 2021Brass Contributor
Yep, I tried a third user as well and it worked fine.
Since the last post, after another removal and re-add to the policy seems to have worked, although still not perfectly. Now the app is available to the user - he's able to pin the app to the side bar, but the Setup Policy hasn't taken effect because it's not in place permanently at the top where it should be. I'm now just waiting to see what happens. *shrug
Since the last post, after another removal and re-add to the policy seems to have worked, although still not perfectly. Now the app is available to the user - he's able to pin the app to the side bar, but the Setup Policy hasn't taken effect because it's not in place permanently at the top where it should be. I'm now just waiting to see what happens. *shrug
pedro_salvador_gomes
Microsoft
Jul 14, 2021Let's just give at least 48h for the propagation time and then check if everything is 100% or not. If not, really seems the issue is with this specific user so I would advice you to open a case for the Premier Support and from my experience, the case will be escalated internally to check the back-end. Any help needed, please reply me back !