Android phone stuck in login loop for account with previous organisation

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New Contributor

Hi. I've recently joined a new organisation and want to have Teams active on my phone as I did with a previous organisation. Unfortunately, my app is stuck in a login loop, I can't log in to log out (my account has been deactivated) and I can't find any place to remove any further user accounts in the system.

 

Basically, I can't use Teams on my phone until I can find away to fix this. Any suggestions?

5 Replies
Same issue. I can't use teams at all the last 3 days. Please share any possible fix or workaround.

Just bumping this in case anyone has a solution. Quite shocked that no one has one, or even a suggestion!

Ι finally made it in my case. I uninstalled all the Microsoft apps, for the phone to forget completely the old email and I also removed the device from the Company Portal (do it only if the company portal exists in your case). After that, I installed again all the Microsoft apps and added my phone to the Company Portal, and from that moment Teams worked properly and stopped being stuck in the login loop.
Nice, I'll give that a go and report back
Clear app data on the device fixed Teams for me.