Forum Discussion
Badwolf77
Sep 15, 2021Copper Contributor
Android phone stuck in login loop for account with previous organisation
Hi. I've recently joined a new organisation and want to have Teams active on my phone as I did with a previous organisation. Unfortunately, my app is stuck in a login loop, I can't log in to log out ...
Badwolf77
Sep 23, 2021Copper Contributor
Just bumping this in case anyone has a solution. Quite shocked that no one has one, or even a suggestion!
arismoustakas
Sep 23, 2021Copper Contributor
Ι finally made it in my case. I uninstalled all the Microsoft apps, for the phone to forget completely the old email and I also removed the device from the Company Portal (do it only if the company portal exists in your case). After that, I installed again all the Microsoft apps and added my phone to the Company Portal, and from that moment Teams worked properly and stopped being stuck in the login loop.
- Badwolf77Oct 01, 2021Copper ContributorNice, I'll give that a go and report back