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Marvin Oco's avatar
Marvin Oco
Steel Contributor
Dec 10, 2020
Solved

outlook - microsoft authenticator - oops something went wrong

Got error in outlook - Microsoft authenticator - oops something went wrong 

 

when trying to configure o365 outlook profile

 

- sign in using password

- prompt for authentication code

- switch to authentication app to read the code

- switch back to outlook app and got error oops something went wrong

 

 

i am using iphone with latest iOS

 

any know issue?

 

 

 

    1. Open Authenticator App 
    2. Click on the three underline
    3. Choose Settings
    4. Make sure that App Lock is disabled
    5. Try to sign in again in outlook mobile app
  • Marvin Oco's avatar
    Marvin Oco
    Steel Contributor
    1. Open Authenticator App 
    2. Click on the three underline
    3. Choose Settings
    4. Make sure that App Lock is disabled
    5. Try to sign in again in outlook mobile app
    • JimmyDean's avatar
      JimmyDean
      Copper Contributor

      Marvin Oco 

       

      Thank you for reminding me I turned this on. Your fix is correct and I am a happy man right now. 🙂

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