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Jason Drew's avatar
Jason Drew
Iron Contributor
May 29, 2018
Solved

OneDrive for Mac OS temp files taking up a lot of space.

One of my users today noticed that OneDrive for Mac created a tmp file directory of over 15GB (see screenshot). My questions are:
1. Why are these files created and should they take up this much space?

2. Are these files safe to delete?

 

Thanks for the help.

 

  • Hey Jason,

     

    1. These files should be of downloads that haven't completed yet. Once a file download has completed, it should be moved from the TMP folder to your actual OneDrive folder. If you don't have any pending downloads, then this is a bug.
    2. Yes these are safe to delete, but any pending downloads would be restarted.

    Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?

     

    Thankyou!

9 Replies

  • Hey Jason,

     

    1. These files should be of downloads that haven't completed yet. Once a file download has completed, it should be moved from the TMP folder to your actual OneDrive folder. If you don't have any pending downloads, then this is a bug.
    2. Yes these are safe to delete, but any pending downloads would be restarted.

    Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?

     

    Thankyou!

    • wills1111's avatar
      wills1111
      Copper Contributor

      JonathanLeung 

       

      I'm having a similar problem, except with almost 4,000 files named "SyncDiagnostics-[number].log" taking up almost 6 GB in /Users/[myaccount]/Library/Logs/OneDrive/Personal

       

      My OneDrive folder is on another drive and is fully synced—so these aren't temp files for something in progress.

       

      Can I delete these or somehow free up the drive space?

       

      Thanks,

       

      William

      • voeglerm's avatar
        voeglerm
        Copper Contributor

        I am having a similar problem: files in the TMP folder just don't delete after the copying has finished and thus the folder grows and grows... Best, Max

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