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Jason Drew's avatar
Jason Drew
Iron Contributor
May 29, 2018
Solved

OneDrive for Mac OS temp files taking up a lot of space.

One of my users today noticed that OneDrive for Mac created a tmp file directory of over 15GB (see screenshot). My questions are: 1. Why are these files created and should they take up this much spa...
office 365
onedrive
  • JonathanLeung's avatar
    JonathanLeung
    May 30, 2018

    Hey Jason,

     

    1. These files should be of downloads that haven't completed yet. Once a file download has completed, it should be moved from the TMP folder to your actual OneDrive folder. If you don't have any pending downloads, then this is a bug.
    2. Yes these are safe to delete, but any pending downloads would be restarted.

    Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?

     

    Thankyou!

JonathanLeung's avatar
JonathanLeung
Icon for Microsoft rankMicrosoft
May 30, 2018

Hey Jason,

 

  1. These files should be of downloads that haven't completed yet. Once a file download has completed, it should be moved from the TMP folder to your actual OneDrive folder. If you don't have any pending downloads, then this is a bug.
  2. Yes these are safe to delete, but any pending downloads would be restarted.

Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?

 

Thankyou!

  • voeglerm's avatar
    voeglerm
    Copper Contributor
    Oct 30, 2019

    I am having a similar problem: files in the TMP folder just don't delete after the copying has finished and thus the folder grows and grows... Best, Max

    • JonathanLeung's avatar
      JonathanLeung
      Icon for Microsoft rankMicrosoft
      Oct 30, 2019

      voeglerm Can you report a problem on that device and then send me the ticket number?

      • voeglerm's avatar
        voeglerm
        Copper Contributor
        Oct 30, 2019

        Silly question - but how do I do that? On OneDrive I can "send feedback" but not request help.

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