Forum Discussion

Iron Contributor

May 29, 2018

Solved

OneDrive for Mac OS temp files taking up a lot of space.

One of my users today noticed that OneDrive for Mac created a tmp file directory of over 15GB (see screenshot). My questions are: 1. Why are these files created and should they take up this much spa...

office 365

onedrive

JonathanLeung
May 30, 2018
Hey Jason,

These files should be of downloads that haven't completed yet. Once a file download has completed, it should be moved from the TMP folder to your actual OneDrive folder. If you don't have any pending downloads, then this is a bug.

Yes these are safe to delete, but any pending downloads would be restarted.

Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?

Thankyou!

JonathanLeung

Microsoft

May 30, 2018

Hey Jason,

These files should be of downloads that haven't completed yet. Once a file download has completed, it should be moved from the TMP folder to your actual OneDrive folder. If you don't have any pending downloads, then this is a bug.
Yes these are safe to delete, but any pending downloads would be restarted.

Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?

Thankyou!

wills1111
Copper Contributor
Dec 04, 2020
JonathanLeung

I'm having a similar problem, except with almost 4,000 files named "SyncDiagnostics-[number].log" taking up almost 6 GB in /Users/[myaccount]/Library/Logs/OneDrive/Personal

My OneDrive folder is on another drive and is fully synced—so these aren't temp files for something in progress.

Can I delete these or somehow free up the drive space?

Thanks,

William
voeglerm
Copper Contributor
Oct 30, 2019
JonathanLeung
- voeglerm
  Copper Contributor
  Oct 30, 2019
  I am having a similar problem: files in the TMP folder just don't delete after the copying has finished and thus the folder grows and grows... Best, Max
  - JonathanLeung
    Microsoft
    Oct 30, 2019
    voeglerm Can you report a problem on that device and then send me the ticket number?