Forum Discussion
Authenticator app not working on new phone - old phone with app is gone
Hello Tech Community, I have trouble with my email (hotmail) account. About 12 months ago I downloaded and activated the authenticator app after having hackers trying to enter my hotmail account...
Xinyu_Gu
Microsoft
MicrosoftI met the same problem. I need the Authenticator app to log in to my M365 Developer Program admin account. But the app doesn't work after I changed my phone. I've contacted Microsoft support and they said they needed business license of the enterprise tenant to release my account. But since this is developer program, I don't have a business license. Don't know what to do next...
