Oct 06 2023 05:15 AM
Oct 06 2023 06:36 AM
Oct 06 2023 06:44 AM
It's hard to say with this little information maybe you can request more information from the receiver. Can you open the link in an incognito tab (Ctrl+shift+n for most browsers) and check if you are able to view the content if you are able to. I don't think there is an issue with the link.
Oct 06 2023 07:00 AM
Thanks for providing more information,
I recommend removing the screenshot as the forum posts are on a public forum and you just showed a full URL, next time try to hide the hyperlink with an editing tool. :)
The issue the receiver is facing is a common issue that was documented. I think it could be useful to provide the recipient with the following link as they will need to do some small steps to fix this bug.
Microsoft 365 Documentation - Error message when selecting hyperlink in Office
Oct 06 2023 07:21 AM
Did you do it this way?
Activate File Explorer.
Locate the file in your Dropbox folder or one of its subfolders.
Right-click the file.
Select Dropbox > Copy Dropbox link from the context menu.
Switch to Excel.
Insert > Link.
Paste the link into the Address box (Ctrl+V).
Oct 06 2023 07:48 AM - edited Oct 06 2023 07:49 AM
Office apps have had trouble with direct links to network or internet files since at least Office 2003 (Maybe even before then). Direct links to tend to break.
First, you'll want to verify the drop box link works outside of Excel. If it does, you can try one of these then rebuild the hyperlink.
1. Disable 'update links on save' (anyone using the workbook can disable it):
2. Create a hyperlink base in the workbook properties. This is a bit more involving and only an option if dropbox is the only type of link in the workbook.