Forum Discussion
abi21gail
Oct 06, 2023Copper Contributor
Hyperlink unable to open
Hi! I inserted a dropbox link on my file, but the receiver of the file can't open the said link. But on my side there is no issue. Anyone can help me pls?
Patrick2788
Oct 06, 2023Silver Contributor
Office apps have had trouble with direct links to network or internet files since at least Office 2003 (Maybe even before then). Direct links to tend to break.
First, you'll want to verify the drop box link works outside of Excel. If it does, you can try one of these then rebuild the hyperlink.
1. Disable 'update links on save' (anyone using the workbook can disable it):
2. Create a hyperlink base in the workbook properties. This is a bit more involving and only an option if dropbox is the only type of link in the workbook.