Forum Discussion
Business Card Reader in mixed Dynamics 365 & Power Apps licensing Estate
Hi We have a customer who wants to use the Business Card Reader functionality where they have a mixed license estate - some users will have Dynamics 365 Sales Enterprise licenses, and some users ...
LicensingConcierge1
Microsoft
MicrosoftHi ChrisDoran
You mentioned that your customer has Sales Enterprise. Sales Insights included with the Sales Enterprise license and includes 10 scans/user/month. If additional Business Card Reader capacity is required, you may buy additional Sales Insights capacity licenses to increase the pooled amount.
AI Builder is licensed as an add-on to your Power Apps, Power Automate (or Dynamics 365) license and supports business card reader and is licensed on a capacity basis. The capacity is in the form of “service credits”. The AI Builder add-on is offered via capacity packs.
See the D365 LG (pg.24 & 25) & the Power Platform LG (pg.27 & 28) for further details regarding business card reader.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
- Thank you for the response - I am taking it to mean that in an environment where some users have Dynamics 365 Sales Enterprise and some have Power Apps licenses, both can use the Business Card Reader functionality, as long as they stay within the license terms.
In this hybrid licensing scenario, can the users with Dynamics 365 Sales Enterprise licenses utilise the Business Card Reader via spare AI Builder credits in that environment or does extra capacity for those users have to be acquired via Sales Insights licenses?- LicensingConcierge1
In this hybrid licensing scenario, can the users with Dynamics 365 Sales Enterprise licenses utilise the Business Card Reader via spare AI Builder credits in that environment or does extra capacity for those users have to be acquired via Sales Insights licenses?
Are you asking if a user licensed with Sales Enterprise can use AI Builder credits from another Power Apps/Power Automate user? If so, each user will only have functionality for the licensed purchased.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
As I understand it, AI Builder credits are pooled, either at the environment level or at the tenant level, depending on whether they've been assigned to an environment or not.
An example scenario I have in mind is something like this:
- Customer has 10 x D365 Sales Enterprise licenses, giving them a pool of 100 business card scans in a month
- Customer has 1,000,000 unused AI builder credits
- Customer has consumed all 100 business card scans for the current month
In this scenario, if a user with a D365 Sales Enterprise license tries to use the business card scanner, will they be able to, by them drawing on the unused AI Builder credits, or will the system not allow them to utilise those credits?
