Forum Discussion
How to suspend emails for a mailbox?
Hi,
We have a user who will not come to work for a few month. We want to suspend this person's mailbox, not receive any emails to his mailbox.
Can someone tell me what is the best approach?
Thanks in advance!
Hi Grace,
The Retention policy is based on the user, not the SMTP email. I someone send to the new smtp email address it will continue to do retention according your policy.
10 Replies
Hi Grace,
You can simply change the email address, or create a Transport Rule.
Hi Nuno,
Thank you for your reply. We have set up 2 year retention policy. Will the policy start over if I change the email address? For example, an email was received 1 year from now, if I changed the mailbox email address and change it back when the user is back to work, will the retention resume from the original time stamp or start over from the time I change the email address? In the other word, will it change the retention starting time if changing the mailbox email address?
Please advise!
Thanks,
And a retention policy won’t stop emails arriving in the persons inbox, but will delete them once they are over two years old (in your case). You can also block emails arriving into a mailbox by changing the authentication settings on the mailbox so that email can only be received by a limited list of users, and you could (for example) allow just emails from their manager to get to their mailbox. Everyone else will get a message above their To/Cc list in Outlook saying they cannot email this mailbox (as a MailTip)
