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Grace Yin's avatar
Grace Yin
Iron Contributor
Apr 27, 2018
Solved

How to suspend emails for a mailbox?

Hi,   We have a user who will not come to work for a few month. We want to suspend this person's mailbox, not receive any emails to his mailbox.    Can someone tell me what is the best approach? ...
  • NunoAriasSilva's avatar
    NunoAriasSilva
    Apr 29, 2018

    Hi Grace,

     

    The Retention policy is based on the user, not the SMTP email. I someone send to the new smtp email address it will continue to do retention according your policy.

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