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masterOmuppets32285
Brass Contributor
Feb 09, 2024

Windows 11 Insider Preview 10.0.26052.1100 (ge_release) Install error - 0xc1900101

My computer simply won't update to the newest Windows 11 Insider Preview.

 

Device name: DESKTOP-O4BECGJ
Processor: AMD Ryzen 9 5980HX with Radeon Graphics 3.30 GHz
Installed RAM: 16.0 GB (15.4 GB usable)
Device ID: A51A9A96-3A94-4F0D-924D-4DD3F3645DE4
Product ID: 00342-20723-36114-AAOEM
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display

 

Edition: Windows 11 Home Insider Preview
Version: 23H2
Installed on: 2/‎8/‎2024
OS build: 26040.1000
Experience: Windows Feature Experience Pack 1000.26040.1000.0

 

Every time I go to install this update, my computer freezes at startup, then after many minutes of being frozen I will just get the Green Screen of Death that says ":( Your Windows Insider Build ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Once the computer does restart, the update gets undone.

 

Another thing I'd like to add is I tried running the Windows Update troubleshooter and it says "An error occurred while troubleshooting: A problem is preventing the troubleshooter from starting. Troubleshooters have moved and this tool will be retired. Learn more."

 

Package ID: WindowsUpdateDiagnostic

Path: Unknown

Error code: 0x803C010A

Source: Engine

User: DESKTOP-O4BECGJ\maste

Context: Elevated

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