Forum Discussion
Windows 11 Insider Preview 10.0.26052.1100 (ge_release) Install error - 0xc1900101
My computer simply won't update to the newest Windows 11 Insider Preview.
Device name: DESKTOP-O4BECGJ
Processor: AMD Ryzen 9 5980HX with Radeon Graphics 3.30 GHz
Installed RAM: 16.0 GB (15.4 GB usable)
Device ID: A51A9A96-3A94-4F0D-924D-4DD3F3645DE4
Product ID: 00342-20723-36114-AAOEM
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display
Edition: Windows 11 Home Insider Preview
Version: 23H2
Installed on: 2/8/2024
OS build: 26040.1000
Experience: Windows Feature Experience Pack 1000.26040.1000.0
Every time I go to install this update, my computer freezes at startup, then after many minutes of being frozen I will just get the Green Screen of Death that says ":( Your Windows Insider Build ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Once the computer does restart, the update gets undone.
Another thing I'd like to add is I tried running the Windows Update troubleshooter and it says "An error occurred while troubleshooting: A problem is preventing the troubleshooter from starting. Troubleshooters have moved and this tool will be retired. Learn more."
Package ID: WindowsUpdateDiagnostic
Path: Unknown
Error code: 0x803C010A
Source: Engine
User: DESKTOP-O4BECGJ\maste
Context: Elevated
- RandyA825Copper ContributorI have never had any problems in all previos updates but now I have made 5 or 6 attempts to load the install update Windows 11 Insider Preview 10.0.26052.1100 (ge_release) - after getting 68% the computer restarts then freezes, after restarting the computer myself it removes all new files and in Windows Update it comes up with - Install error - 0xc1900101 every time.
- WhizgigCopper ContributorI have updated every driver and chipset and bios running 37g version bios on the X570 aurous Ultra mb, updated NVidia drivers etc, it will not get out and past the loading of bios and windows setup and just hangs. then I reset it says trying to continue and it tries again and then hangs and I have to restart so it says error and it is restoring back to the previous and removing all changes.
to me it seams it is hanging up with bios or the setup of windows, something is way wrong with the update I am on Dev setup.
Edition Windows 11 Pro Insider Preview
Version 22H2
Installed on 26/01/2024
OS build 23620.1000
Experience Windows Feature Experience Pack 1000.23620.1000.0
- RetdanCopper Contributor
I have almost exactly the same issue. 5 times I tried to install and twice got the error screen described and one got partially through and got the Undoing message.
- dierkmCopper Contributor
Same problem, Goes through the whole install process,
On final boot up undoes all changes.
Back to 23620.1000
- WhizgigCopper ContributorSame here just will not update sat it overnight and had to restart it in the morning and then it jammed up again and I restarted it again and it uninstalled it back to the last windows build tried this 4 times and it does the same thing every time.
Device name
Processor AMD Ryzen 7 5800X3D 8-Core Processor 3.40 GHz
Installed RAM 32.0 GB
Device ID 418309DF-16BC-4171-982B-DF4F3E5078F8
Product ID 00330-80024-46724-AA045
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display- dierkmCopper Contributor
The problem is not limited to Ryzen processors, I use an 8th Gen I7 and cannot update.
I have no crash or green screen, just at the final boot i get a message that windows is undoing all changes and finally boots back up in the old version.
I decided, after many tries to wait for big Brother to fix this.
- dierkmCopper Contributorafter waiting for 2 weeks and running a few updates trouble shooters (strangely every run showed error corrected) tried it again and wasted more of my time.
Same result " undo update with xc1900101 error. I am done!!!!! will put updates on hold until this BS is fixed by MS.- JJ_CGCopper ContributorBonsoir
Comment annuler cette mise à jour 10.0.26058.11 avec l'erreur OXC1900101
Merci
Cdt
- hellsweepcityCopper Contributor
Same here! Can't update to this build cuz of this error: 0xc1900101
In my case there is no green screen or error messages. I just see the logo of my motherboard manufacturer, as well as the update indicator. After that, pretty quickly the computer just turns on with no problems. But in the update menu I see an installation error.
SpoilerI'm trying to upgrade from canary to dev. - IcyD1amondCopper ContributorIf you could provide me with an update on what you've done so far. It'd be greatly appreciated to know if you solved this problem or not. This issue happened to me as well and gave me a wonderful heart attack when I woke up and noticed my bios was open for some reason as I went to sleep with my PC updating. I exited out of bios, and it loaded back up but froze on startup. So, I restarted the PC, and it rolled back and turned off. Turned it back on and loaded up fine, but I was on the previous update. So, what I'm going to do is press that wonderful button that stops updates for a week. Come back in a week and hopefully there will be an update that allows me to finish the process this time. I recommend everyone else to do the same as it seems like it's an issue with the update and not people's hardware.
- gbonaiutiCopper Contributor
Same here! Can't update to this build cuz of this error: 0xc1900101
In my case there is no green screen or error messages. I just see the logo of ASUS (my motherboard manufacturer), as well as the update indicator frozen. After 10 minutes, I've decided to turn off the computer that, after two attempt it automatically restore preview version.
- dierkmCopper Contributor
No solution yet. Need to add that the download and install took forever. (1-2 hours)
that, already made me very suspicious. All my drivers are updated, and I disconnected my USB back up drive (which was suggested by Microsoft.
I had prior problems with update installs, but they would always work on the 2. try.
My PC is a Dell Precision 3630 Tower with a I7 gen 8.
Current build 23630
- Wilsmart5472Copper ContributorSame here. I have tried 4 times and all are stuck in the MB logo screen, I have to reboot the computer force and system will rollback. Tired of try any again, Waiting for the solution.
- RandyA825Copper Contributor
I must admit I don’t know what the ge-release stands for. I have made 5 or 6 attempts to load the install update Windows 11 Insider Preview 10.0.26052.1100 (ge_release).
Now after reading other posts, I realized that the upgrade started freezing at the first pass off from bios to windows also and then it would freeze with about a quarter of the rotating circle still on the screen. After I would shut down the computer with a hard shut down, I was now getting the install procedure starting but not too far before going to the freezing up stage again. After upgrading some video drivers and software drivers, on 3 more attempts I was getting 68% the computer setting up windows then then it would freeze. After a hard restart on the computer myself it removed all new files and in Windows Update it comes up with - Install error - 0xc1900101 every time.
New today 2024-02-11
Under Windows Update and it says;
- Updates available to down load
- Last checked Today, 10:41 AM
- Download & install all.
The Tab Below says:
- Windows 11 Insider Preview 10.0.26052.1100 (ge_release)
- This update couldn't be installed, but we'll try again later.
The difference is it doesn’t say retry and there is a new
- Download & install all tab.
I am reluctant to try again but I will probably give it another go this afternoon and will post my results then.
I noticed others have posted their Device Specifications so I have added in mine in case it is helpful.
Device name
Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 077DCDD8-4ED5-4E3B-AAAF-B45BAB271399
Product ID 00330-50000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and single touch support
- djlukeCopper Contributor
Same problem by me, with build 26052 and also new 26058.
At least MS added a known issue to new build here: https://blogs.windows.com/windows-insider/2024/02/14/announcing-windows-11-insider-preview-build-26058-canary-and-dev-channels/ (not listed in 26052):
[NEW] We are investigating an increase of reports of insiders rolling back when attempting to install the latest build (with error code 0xC1900101)
My config: Ryzen 5800x, Asus TUF x570 Plus, 32GB, RX6700XT.
- Steve94Copper ContributorI can confirm the still persistent 0xC1900101 issue for the new 26058 build for an intel 13600KF
- JJSD5203Copper Contributor
masterOmuppets32285 I also am unable to download the update... no response on clicking the download and install button
edit: as I changed my wifi connection, installation started... will update further- JJSD5203Copper Contributor
edit: so my laptop did restarted twice with a gsod once, and is now doing good
- jmascensaoCopper ContributorThe same here, tried on 3 different machines with amd cpu. Diferent Chipsets also.
The same result
On my Intel Laptop updated without issues.
I Believe it a MS problem with AMD either cpu or chipset - Hannu_ViinikainenCopper ContributorTry updating using Windows Powershell. Complete guide here:
https://pureinfotech.com/install-windows-10-update-powershell/- ironscott25Copper Contributor
Hannu_Viinikainen the link you provided for the power shell is only good for windows 10
- Julio_LamasCopper ContributorI have the same issue. Tried to install Windows 11 Insider Preview 10.0.26052.1100 (ge_release) trough PowerShell and didn´t work.
What else could I do?
- aakcaCopper ContributorI exactly get the same error.
Since my Insider Build 26040 has too many bugs, I wanna update as guick as possible, but it does not work for 4 day.