Forum Discussion
Windows 11 Insider Preview 10.0.26052.1100 (ge_release) Install error - 0xc1900101
I removed my AMD Graphic card but was still unsuccessful in installing the update. So, at least for me, the failure to update is not having an AMD graphics card.
My processor is an Intel-based one: an Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, which is supported by Windows 11.
I use Norton Driver Update to check if any of my drivers are up to date: they all are.
So let us take a step back: first, this is a problem for how many users- Does anyone know?
Second, this failure to update has not been solved by a subsequent patch - Is this correct? And if so, what is the patch ID?
Third, Microsoft has many resources to fix this problem, so I think they know the solution or have a fundamental problem. In either case, they should tell us what they know.
I am starting to get impatient with Microsoft.
- dierkmMar 12, 2024Copper Contributor
Great Idea, copied most of install errors, but most of them do not make any sense to me.
Her are some of the error msg,
Installation Failure: Windows failed to install the following update with error 0x80073D02: 9P6PMZTM93LR-
Microsoft.6365217CE6EB4.
Installation Failure: Windows failed to install the following update with error 0x80073D02: 9NMPJ99VJBWV-Microsoft.YourPhone.
Installation Failure: Windows failed to install the following update with error 0x80073D02: 9WZDNCRFHVQM-MICROSOFT.WINDOWSCOMMUNICATIONSAPPS
- Alabamatom1963Mar 13, 2024Iron ContributorMake sure your date and time settings are correct. If all else fails you can try doing a Windows Repair. Here is a link showing you how Repair you installation without losing your Data.
https://www.thewindowsclub.com/how-to-repair-windows-11 - Alabamatom1963Mar 13, 2024Iron ContributorThe errors seem to point to the Microsoft Store App having an issue. Here are a few things you can do to fix the MS Store Issue. https://www.maketecheasier.com/windows-store-not-working-fix/
I'm also noticing that you're having issues with Phone Link not updating properly. Try this fix for this issue. https://www.thewindowsclub.com/your-phone-app-not-working-or-will-not-open-on-windows-10#:~:text=%20Your%20Phone%20app%20not%20working%20or%20will,Unlink%20this%20PC.%20On%20your%20PC%2C...%20More%20
Also make sure your time and date settings are correct and synced properly as this can cause problems with the Microsoft Store and Updates.- dierkmMar 27, 2024Copper Contributor
Finally!!!!
Today I tried ( in desperation) one more time to install this dreaded update.
I removed everything except c: drive. No video card, no USB drive connected etc.
I could not believe my eyes, update completed without rolling back
- jkochanoMar 12, 2024Copper ContributorI have previously posted the error codes that I found in the error logs following the suggestions at the following link:
https://learn.microsoft.com/en-us/troubleshoot/windows-client/setup-upgrade-and-drivers/windows-10-upgrade-resolution-procedures
I also found several error messages, but it is difficult to understand what they mean without the source code.
For example, from Microsoft:
The error code 0x80073D02 can occur when updating an Xbox Game Pass game on a Windows 10 device. It can also occur if you try to update a game while it is running.- Alabamatom1963Mar 13, 2024Iron ContributorThe errors seem to point to the Microsoft Store App having an issue. Here are a few things you can do to fix the MS Store Issue. https://www.maketecheasier.com/windows-store-not-working-fix/