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kevinbouah's avatar
kevinbouah
Copper Contributor
Sep 29, 2022
Solved

WINDOWS 11 UPGRADE

Why can my system not download the files shown in screen shot? The 3 x files are something to do are ''Realtek Extension''. This is after my Windows 11 has prompted me to upgrade my system? Please help...as my HP - PC is 6 months old. It has a 500GB hard Drive and 16GB RAM processor?

  • Anonymous's avatar
    Anonymous
    Sep 29, 2022

    kevinbouah 

    https://www.microsoft.com/en-us/software-download/windows11

     Hi, the easiest way will be to download the Windows11 Installation Assistant, it is safe and most often helps , but if there is still an error then write the error code.:)

9 Replies

  • kevinbouah's avatar
    kevinbouah
    Copper Contributor
    I have EXACTLY the same issue with my wife's PC...but it wont accpet the solution you have sent me?...very strange?...the PC is also 6months old, but has an 8GB RAM processor?
    • kevinbouah's avatar
      kevinbouah
      Copper Contributor

      @AME ISSUE I HAVE HAD?

      • Anonymous's avatar
        Anonymous

        kevinbouah 

        https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd#WindowsVersion=Windows_11

        Please this is the next step, if it does not help please write.

        In this link below there may be an explanation for this error:

        https://answers.microsoft.com/en-us/windows/forum/all/windows-update-error-0x80070103/1ebb988d-608e-454d-a65a-fb9a47317ae5

        https://support.hp.com/us-en/drivers

  • Anonymous's avatar
    Anonymous

    kevinbouah 

    https://www.microsoft.com/en-us/software-download/windows11

     Hi, the easiest way will be to download the Windows11 Installation Assistant, it is safe and most often helps , but if there is still an error then write the error code.:)