Forum Discussion

Copper Contributor

Sep 29, 2022

Solved

WINDOWS 11 UPGRADE

Why can my system not download the files shown in screen shot? The 3 x files are something to do are ''Realtek Extension''. This is after my Windows 11 has prompted me to upgrade my system? Ple...

Application Management

licensing

security

Deleted
Sep 29, 2022
kevinbouah
https://www.microsoft.com/en-us/software-download/windows11
Hi, the easiest way will be to download the Windows11 Installation Assistant, it is safe and most often helps , but if there is still an error then write the error code.:)

kevinbouah

Copper Contributor

Sep 29, 2022

I have EXACTLY the same issue with my wife's PC...but it wont accpet the solution you have sent me?...very strange?...the PC is also 6months old, but has an 8GB RAM processor?

kevinbouah

Copper Contributor

Sep 29, 2022

@AME ISSUE I HAVE HAD?

Deleted
Sep 29, 2022
kevinbouah
https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd#WindowsVersion=Windows_11
Please this is the next step, if it does not help please write.
In this link below there may be an explanation for this error:
https://answers.microsoft.com/en-us/windows/forum/all/windows-update-error-0x80070103/1ebb988d-608e-454d-a65a-fb9a47317ae5
https://support.hp.com/us-en/drivers
- kevinbouah
  Copper Contributor
  Sep 29, 2022
  Hi, no luck… so far. Tried downloading Realtek drivers too…still same “fault” appears after the Windows Update runs?
  - Deleted
    Sep 29, 2022
    kevinbouah
    https://answers.microsoft.com/en-us/windows/forum/all/realtek-semiconductor-corp-extension-updates/7eff6e49-2332-4e9e-b391-b1910bddbb64
    After reading this thread, I have another idea. run ( Sound Problem Repair Tool ) and try to disable surround sound and other extensions during the repair