Forum Discussion
PC Health Check say can't upgrade to win11
so why is PC Health check telling me my processor is not on the approved list or up to spec for doing the upgrade to windows 11?
Device name DESKTOP-PQLLOJT
Processor Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID AE621CE4-9ED9-41DA-A696-FE9E5020AB9B
Product ID 00330-51274-38965-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
i checked the list of supported CPU's and this one is on the list....so what's the problem?
9 Replies
Based on Microsoft official statement, this cpu is not supported by Windows 11. You need to upgrade the cpu in order to run Windows 11 on this device.
Follow up? Did you upgrade to Win11 using USB or similar install method? It would seem many of the i7 6600 didn't make later release lists for Win11. I believe it was a limited run in ultrabooks and i5 model was close to same performance and less expensive. I'm going for it, I think the 32GB of memory in here will help. ;-)
It looks like you're running into a minor issue with the Windows 11 upgrade process. Although your Intel i7-6600U processor is on the supported list, PC Health Check can sometimes flag it as non-compliant due to firmware settings or other system compatibility checks. You can try these two methods:
Enable TPM and Secure Boot in BIOS:
Windows 11 requires TPM 2.0 and Secure Boot to be enabled. Restart your PC and press F2 or Del at boot time to enter the BIOS and make sure TPM (may be labeled Intel PTT) and Secure Boot are enabled. After saving your settings, try running PC Health Check again.Update BIOS:
Sometimes, an outdated BIOS can cause your system to be marked as incompatible. Visit your motherboard or device manufacturer's website to check if there is a latest BIOS update and install it, which may resolve the compatibility issue.If you have the issue that PC Health Check say can't upgrade to Windows 11, try these two steps and PC Health Check should stop being picky!
The CPU (i7-6600U) is not supported:
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
For the i7 series, Windows 11 requires at least i7-7820X or i7-7820HQ.
However, there are many ways to help you install Windows 11 on unsupported hardware. Kindly me let me know if you need further help on this.
Can you check to see if UEFI is active in BIOS. You can check this by typing "Sysinfo" in the search window in the Taskbar. Under the System Summary look in the Right Window pane. See what the setting shows for BIOS Mode.
looks like it is Daryl....
Andy;
This was a first step when I installed Win 11. You may also want to try to create use the Media Creation tool. Download using the ISO file
https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d
but from the list of CPU's i can see that model:
This may be the list for Windows 10. Windows 11 is not supported on that model.
