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AndyC's avatar
AndyC
Copper Contributor
Nov 26, 2024

PC Health Check say can't upgrade to win11

so why is PC Health check telling me my processor is not on the approved list or up to spec for doing the upgrade to windows 11?   Device name    DESKTOP-PQLLOJT Processor    Intel(R) Core(TM) i7-6...
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Luciasvb's avatar
Luciasvb
Copper Contributor
Nov 27, 2024

It looks like you're running into a minor issue with the Windows 11 upgrade process. Although your Intel i7-6600U processor is on the supported list, PC Health Check can sometimes flag it as non-compliant due to firmware settings or other system compatibility checks. You can try these two methods:

Enable TPM and Secure Boot in BIOS:
Windows 11 requires TPM 2.0 and Secure Boot to be enabled. Restart your PC and press F2 or Del at boot time to enter the BIOS and make sure TPM (may be labeled Intel PTT) and Secure Boot are enabled. After saving your settings, try running PC Health Check again.

Update BIOS:
Sometimes, an outdated BIOS can cause your system to be marked as incompatible. Visit your motherboard or device manufacturer's website to check if there is a latest BIOS update and install it, which may resolve the compatibility issue.

If you have the issue that PC Health Check say can't upgrade to Windows 11, try these two steps and PC Health Check should stop being picky!

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