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laboeck's avatar
laboeck
Copper Contributor
Oct 23, 2023
Solved

Unable to take Ownership for Teams App

We developed a Teams App in our tenant and the Account of the User who is currently the owner is deactivated. 

I have a user that has sufficient privileges in our tenant but when I try to move the owner ship to this account using the Developer Portal I get the following error: 

 


Am I missing something?

  • laboeck's avatar
    laboeck
    Nov 28, 2023

    Meghana-MSFT I was able to solve this by reenabling one of the old owner accounts. I used that old owner account then to add the new owner. 

6 Replies

  • What is user role to whom you are trying to give ownership? Please note that only the Teams Tenant admin or Global admin can take ownership of the app from Teams Developer Portal.
    • laboeck's avatar
      laboeck
      Copper Contributor
      Meghana-MSFT is there any other Community or Support Platform where I could find help? This topic is very urgent for us
    • laboeck's avatar
      laboeck
      Copper Contributor

      Meghana-MSFT Thanks, for the quick response!

      The User with wich I'm trying to take Ownership is a Global Admin in our Tenant.